The WHO QualityRights list the main strategies for responding appropriately to stressful situations:

• Communication techniques to ensure that it is respectful, attentive, assertive, positive, empathetic, patient, and sensitive to the person's culture.
• Supportive environments and wellness rooms . These rooms create a calm space where the person can get away from stress and relieve their discomfort in private.
• A culture of “yes” and “yes, we can.” Creating a space for professionals where they can discuss, without judgment, how decisions are made in the service and whether it is possible to respond “yes” to people's requests.
• Individualized plans that take into account signs of distress and sensitivities, and the strategies and actions that the person or others can take to respond to stressful situations.
• Response teams: a core group of professionals trained and qualified to intervene and respond safely, non-violently and non-coercively to conflict situations, using communication and de-escalation tools.