Confidentiality refers to the right of individuals receiving care to have their personal information, or information related to their care process, kept private. Professional secrecy is the professional's duty to protect the information received. Some basic principles to consider when protecting confidentiality are:

• The holder of the right to information is the person being served, whether a minor or not, except for those specific situations established by law.
• Data and medical records of the person being treated cannot be accessed if there is no active professional care relationship.
• We must be very careful with the management of information in public places: reception, open offices, elevators, etc., avoiding conversations in passageways or common areas.
• Avoid leaving files, reports, or any documents with identifying information in common or freely accessible areas.
• Non-clinical staff (administrative staff, receptionists, etc.) may have access to information with a derived duty of secrecy; therefore, they have the same duty to protect confidential information as clinical professionals.
• Information to parents or guardians will be provided primarily in person, avoiding as far as possible any means of communication that do not allow for reliable identification of the sender and receiver.
• In case of reasonable doubt, it is recommended to consult the relevant ethics committee.