First, it's important to know what they understand and at what level. It's important to know if the message we're conveying is reaching them, if they have the capacity, and even the context, for these people to receive this message.

Some recommendations:

• Establish eye contact and make sure they are paying attention. I can ask, for example, if they can listen to me for a moment.
• Let them know in advance that I need their attention and that afterwards they can continue doing that task or playing.
• Position yourself close to the child or adult; do not speak to them from a distance.
• Try to speak with an appropriate tone and volume ; raising your voice will not make you more audible or improve communication.
• Use short, clear messages . Be patient and give them time to process the information and respond.
• If necessary, it is advisable to say the message verbally, accompanying it with a drawing or gesture.
• Once the message has been given, wait and repeat it if necessary. If there is no response, calmly approach the person and accompany them to the place you are asking them to go.

It is important to keep in mind that frequent repetition of instructions teaches people not to listen.