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How can we connect with them when they respond with a dismissive tone and refuse to talk?

Marta Pardo
Marta Pardo Gallego
Child and Adolescent Psychiatrist. Clinical Head of the alternative to hospitalization program.
Hospital Sant Joan de Déu Barcelona

The most important thing is to stay calm . It's natural to feel bad, hurt, and lose the ability to reflect in these situations. Let's breathe, connect with ourselves first, respect how we feel, and if necessary, step away from the situation to connect with what we're feeling and avoid acting if we're still very angry or upset. We can say to ourselves, "Look, I'd prefer to give myself some time, and when I feel I can continue this conversation, I'll let you know."

Giving ourselves a positive break to regain our composure is the best way to preserve the connection with our teenage son or daughter. If we act in our alert and attack mode, we'll be two minds unable to reflect, and we risk escalating the situation, making us feel worse and causing us to disconnect. Even worse, we are the adults and must set an example . Learning is primarily through imitation; they will learn far more from what they see us do than from anything we tell them to do. Therefore, we can seize this opportunity to model effective conflict management.

If we are calm, we will be able to validate and recognize that behind this behavior there is a discomfort, which we may or may not have activated ourselves.

This is when we can restart the conversation: "I notice you're angry, I see you're hurt... and I don't know if it was something I said or did, my intention wasn't to make you feel bad and I apologize if that's the case," "I really feel bad if you feel bad and you know you can count on me whenever you want to talk about it," etc.

madre e hija adolescente
Mother and teenage daughter

I think it's helpful to tell them what we need clearly and concisely, without irrelevant justifications, trying to express our feelings assertively (Mother of a teenager).

If at that moment they are not receptive or do not feel like talking, then don't do it and look for another time (Teenage daughter).

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Marta Pardo
Marta Pardo Gallego
Child and Adolescent Psychiatrist. Clinical Head of the alternative to hospitalization program.
Hospital Sant Joan de Déu Barcelona
madre e hija adolescente
Mother and teenage daughter