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Say what you feel with respect and confidence

Assertive communication allows you to set limits, improve relationships and feel more secure.
Alazne Aizpitarte Gorrotxategi

Dr. Alazne Aizpitarte Gorrotxategi

Licensed psychologist in the Mental Health Area
Hospital Sant Joan de Déu Barcelona
Clara Serra Arumí

Dr. Clara Serra Arumí

Psychologist. Henka Program
Henka
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Henka Team

Grupo de niños y niñas hablando en un parque.

Assertiveness is the ability to express what you think, feel, or need in a clear, direct, and respectful way . It is a skill that allows you to defend your rights without violating those of others. When this skill is put into practice in relationships, we speak of assertive communication.

Communicating assertively means:

  • Say what you think without hurting anyone.
  • Listen actively and empathetically.
  • Use "I + message" instead of "you + message" to avoid accusations.
  • Maintain consistency between what you say, how you say it and how you behave.
  • Respect yourself and others.

It is the balance between saying nothing (passive communication) and imposing oneself (aggressive communication), but also avoiding passive-aggressive communication, which expresses discomfort indirectly or ironically.

Escucha empática

Guidelines for practicing empathetic listening

What is assertiveness for?

Practicing assertive communication helps you:

  • Improve relationships with friends, family, colleagues, etc.
  • To make you understand better.
  • Set healthy limits.
  • Gain confidence and self-esteem.
  • Reduce conflicts and manage them more calmly.

When you communicate assertively, others can understand, respect, and take you into account. This strengthens your self-perception and makes you feel more secure.

How can you train assertiveness and communicate assertively?

Use "me + message"

Express how you feel without accusing the other person.

❌ "You never listen to me!".

✅ "I feel left out when you don't answer me".

Transform common complaints into sentences with the subject “I.” For example: “I feel frustrated when you don’t consult me ​​before making decisions.”

Set boundaries with respect.

Saying "no" is not being selfish, it's taking care of yourself.

❌ "Leave me alone, you idiot!"

✅ "I need to be alone right now. Can we talk later?"

Think about a situation in which you found it difficult to say "no" and write down how you could do it in a clear, respectful and kind way.

Express what you want or need

Don't settle just to avoid conflicts.

❌ "I don't know, whatever you want."

✅ "I'd like to see a movie. Would you like to?"

Write a request that you find difficult to make and try to formulate it clearly.

Take care of your body language

What you say should be accompanied by a relaxed posture, direct gaze and a firm but calm tone of voice.

Practice in front of the mirror an assertive phrase like: "I have the right to decide for myself."

Identify your communication style

Style How do you act? How are you feeling? How do you express yourself?
Passive You don't say what you think. Anxiety, guilt "Well, nothing's wrong"
Aggressive You impose your opinion. Anger, hostility "What delusions do you have?"
Passive-aggressive You are complaining indirectly. Frustration "It's okay..." (but it's not)
Assertive You say what you think with respect. Confidence, calm "I think..." "I feel..."

Reflect on a recent conversation. What style did you use? How could you have been more assertive?

Assertiveness is learned and practiced . The more you use assertive communication, the more natural it will become. And if you make a mistake, that's okay: it's part of the process. Remember that expressing your feelings respectfully is not weakness, it's strength.